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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Syntex repository services with Reid Carlberg & Marc Windle

Jeremy catches up with Reid Carlberg and Marc Windle about Syntex Repository Services. They discuss this new offering currently in Private Pre...

2 years ago

Automate document analysis with Azure Form Recognizer using AI and OCR

Extract text automatically from forms, structured or unstructured documents, and text-based images at scale with AI and OCR using Azure’s Form...

2 years ago

Episode 329 – Catching up on news

In Episode 329, Ben and Scott talk about some old (but new to them) enhancements to Microsoft Intune that allow for the import of ADMX and ADM...

2 years ago

Partner Showcase: Integrating Yasoon with Tobias Viehweger

Jeremy Thake and Ayca Bas talk to Tobias Viehweger on how they built Yasoon. Tobias talks about their journey on integrating tasks from Micros...

2 years ago

Episode # 88 – Our M365 areas of investments in 2023

In this episode, you'll get a glimpse into the future of Microsoft 365 as the hosts share their areas of investment for the year 2023. From se...

2 years ago

Partner Showcase: Getting Fresh with David Bowman

Ayca Bas and Jeremy Thake talk to David Bowman, Product Director from Content + Cloud, about their Intranet product Fresh that is built on top...

2 years ago

Episode 430 | Facebook: BGP?, Whats New in Microsoft 365 and the News

AC and CJ discuss the terrible week Facebook just had, how to explain BGP to your kids! They discuss the recent sale of Nintex and its impact ...

3 years ago

Office Add-Ins with Juan Balmori

Juan Balmori returns to the podcast, speaking with Jeremy about developing add-ins for Office Online. Microsoft News Microsoft Graph Data Conn...

3 years ago

TeamsJS SDK Update with Alicia Lu

In this episode Jeremy talks to Alicia Lu about the new features of the Teams JS SDK v2.0 updates that allow you to build your apps across mul...

2 years ago

Energizing your team: boundaries, balance, and identity, with Blake Ashforth

In this podcast episode, Professor Blake Ashforth from Arizona State University shares insights on how to energize your team while maintaining...

4 years ago

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