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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Episode 128 – Manage Self-service purchases in M365

https://www.youtube.com/embed/pvHExkzm2QE

1 year ago

Introducing Copilot in the Microsoft 365 admin centers

Streamline daily admin tasks with AI-powered insights, natural language queries, and automation using Microsoft 365 Admin Copilot. Quickly rec...

1 year ago

Episode 397 – Local LLMs: Why Every Microsoft 365 & Azure Pro Should Explore Them

Welcome to Episode 397 of the Microsoft Cloud IT Pro Podcast. In this episode, Scott and Ben dive into the world of local LLMs—large language ...

1 year ago

What Business Leaders Can Learn from Higher Ed Cybersecurity

Micah Czigan, Chief Information Security Officer at Georgetown University joins Ann on this week's episode of Afternoon Cyber Tea. With a care...

1 year ago

Introducing Azure AI Foundry - Everything you need for AI development

Create agentic solutions quickly and efficiently with Azure AI Foundry. Choose the right models, ground your agents with knowledge, and seamle...

1 year ago

Episode 127 – How to engage with M365 Community Members

https://www.youtube.com/embed/lZYTXpUDitc

1 year ago

Episode 514 - Sysinternals Tools on Azure

In this episode of the Azure Podcast, Sujit D'Mello and the team, including Cynthia, Evan, and Cale, are joined by special guest Mario Hewardt...

1 year ago

The AI Revolution in Medicine, Revisited: An Introduction

Host Peter Lee, Microsoft Research president, discusses the motivation behind the new series and the GPT-4 encounter that helped him view the ...

1 year ago

Connect to any data with Shortcuts, Mirroring and Data Factory using Microsoft Fabric

Easily access and unify your data for analytics and AI—no matter where it lives. With OneLake in Microsoft Fabric, you can connect to data acr...

1 year ago

Episode 396 – Lessons from a real-life ransomware attack

Welcome to Episode 396 of the Microsoft Cloud IT Pro Podcast. In this episode, Ben walks Scott through a ransomware attack on an on-premises V...

1 year ago

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