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Microsoft Dynamics 365 Customer Service: Latest podcast episodes

Explore a wealth of knowledge and insights in customer service excellence with our curated collection of blogs dedicated to Microsoft Customer Service. Stay informed about the latest trends, best practices, and expert advice to enhance your customer support strategies and drive satisfaction.

Episode #100 – Special Edition

This is a special edition episode numbered 100, celebrating a milestone in the podcast's journey. While there is no specific description for t...

1 year ago

Episode 341 – Our word of the day is “Notes”

In Episode 341, Ben and Scott continue to dive into the confusion that is the note taking ecosystem in Microsoft 365 with the potential compet...

1 year ago

Can ChatGPT work with your enterprise data?

Bring OpenAI’s ChatGPT model in Azure to your own enterprise-grade app experiences with precise control over the knowledge base, for in-contex...

2 years ago
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