Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.
We are announcing the ability to ensure compliance with geographical regulations and elevate customer satisfaction by customizing quiet time r...
As summer winds down and we embrace the back-to-school energy, it’s time to look forward to the most exciting event in the Microsoft Business ...
Exploring the capabilities of Copilot Studio within Microsoft Dynamics and Power Platform opens up new avenues for enhancing business applicat...
A new onboarding wizard in the Dynamics 365 Implementation Portal makes it easy to create implementation projects and access guidance, insight...
WFM holds together the intricate machinery of customer support, ensuring operational efficiency and exceptional customer experiences. The post...
Recently, I along with 2 other Dynamics 365 champions (Kasun Pathirana and Subbiah) participated in a Hackathon in New Zealand where we develo...
Enabling Microsoft Team chats inside Dynamics 365 allows the agents/sellers to start a new chat from a record or connect an existing chat to a...
Hi, Readers.The preview environment for Dynamics 365 Business Central 2022 release wave 2 (BC21) is available. […]
Hi, Readers.The preview environment for Dynamics 365 Business Central 2022 release wave 2 (BC21) is available. […]
In today’s post, I want to talk about using Azure API Management (APIM) along Dynamics 365 Finance and Operations. Azure API Management ...
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