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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Expanding SMS capabilities in Dynamics 365 Contact Center

We’re excited to announce two enhancements to Dynamics 365 Contact Center, powered by Azure Communication Services (ACS): SMS mobile numbers a...

4 months ago

Dynamics 365 Field Service : Create and manage functional locations

In the world of field service, knowing exactly where your work needs to happen is just as important as what work needs to be done. Whether it’...

6 months ago

Create a Dynamics 365 F&O encrypted field

Today we have a quick and easy X++ post where we’ll learn how to create an encrypted field in Dynamics 365 Finance and Operations. Creat...

2 years ago

{Do you know} Integrate Dynamics 365 Field Service with Business Central

Learn the step-by-step process of integrating Dynamics 365 Field Service with Dynamics Business Central in this informative blog post. The int...

1 year ago

Dynamics 365 Business Central: How to use filter expressions in API related resource ($expand)

If you're a Dynamics 365 Business Central user, you may have been pondering how to use filter expressions in API related resources ($expand). ...

1 year ago

Leveraging Mobile Capabilities in Dynamics 365 Field Service

Introduction Field service management is a domain brimming with challenges. The complexity of managing multiple tasks, coordinating schedules,...

2 years ago

Cumulative Update Summary for Microsoft Dynamics 365 Business Central（July, 2023）

Cumulative Update (July, 2023) for Microsoft Dynamics 365 Business Central is now released. BC22: Released Updates for Microsoft Dynamics 365 ...

2 years ago

See Demos of 4 Top CRM Add-Ons to Boost Productivity in Microsoft 365 Sales

What salesperson can do without a CRM solution these days? As Microsoft continues to lead the way with its best-in-class CRM software, Dynamic...

3 years ago

How to elicit security model requirements for your Dynamics 365 or Power Platform project

Are you looking to elicit security model requirements for your Dynamics 365 or Power Platform project? If so, you've come to the right place. ...

3 years ago

The future of customer engagement is bright with Microsoft and Nuance

In collaboration with Nuance, Microsoft is ushering in a new era of customer engagement that promises to revolutionize the industry. With a sh...

3 years ago

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Microsoft Dynamics 365 Customer Engagement: Latest updates

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