Microsoft Dynamics 365 Customer Engagement: Latest updates

Strategy 365 wins Top CRM Transformation Partner at Companial Connect

Strategy 365 has officially been voted the Top CRM Transformation Partner of the Year at the Companial Connect 2025 conference for the second ...

Microsoft Dynamics 365 Customer Experience Analyst : Differentiate the product catalog components

In Microsoft Dynamics 365 Sales, the Product Catalog is a structured framework that helps organizations define, organize, and manage their off...

Dynamics 365 Field Service : Create and configure views

Views in Dynamics 365 Field Service are more than just lists—they are a powerful way to filter, sort, and present data that matters most to fi...

Dynamics 365 Contact Center strengthens patient trust with HIPAA compliance 

We’re excited to share that as of March 5, 2025, Microsoft Dynamics 365 Contact Center has officially become Health Insurance Portabilit...

Five Exciting New Features in Dynamics 365 Sales Wave 1 Release 2024

Introduction Curious about what’s new in Dynamics 365 Sales for 2024? The Wave 1 Release is packed with exciting newfeatures… The post F...

2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform now available 

On July 16, 2024, we published the 2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform. The post 2024 release wa...

Preparing for Copilot in Dynamics 365 Customer Service

Satish Reddy By Satish Reddy | Reading time 4 mins Watch as Satish Reddy, CEO of Aha Apps, and Praveen K Ravela, CTO of AMC Technology, o...

Create Flexible Legal Documents from your Dynamics 365 with DocumentsCorePack

See how we quickly create our Managed Service Plan Agreement using DocumentsCorePack and CRMPlus365/Dynamics 365. Transcript This is Steve Pes...

Supplier Quality Management with Dynamics 365 F&O - part-1 Vendor On-boarding

The manufacturing industry is subject to regulatory and statutory guidelines, making it essential for manufacturers to manage their entire sup...

Integrating Dynamics 365 with SharePoint

Looking to cut down on database costs while also improving document management and collaboration for your Microsoft Dynamics 365 system? Integ...