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Microsoft Dynamics 365 Customer Engagement: Latest updates

Explore the realm of customer engagement with our curated collection of Microsoft Dynamics 365 Customer Engagement blogs. Stay informed about the latest insights, strategies, and best practices to enhance customer relationships and drive business success.

Manage time-off requests with Dynamics 365 Contact Center

Dynamics 365 Contact Center provides an intuitive solution enabling service representatives to request, track, and manage their leave seamless...

5 months ago

Dynamics 365 Business Central: How to import/read files from SharePoint (document library) to Business Central via AL (Graph API)

Hi, Readers.We discussed Dynamics 365 Business Central: How to use OAuth 2.0 in AL with SecretText (Using codeunit 501 OAuth2) last month. Tod...

10 months ago

Detect and Merge Dynamics 365 CRM Duplicate Records with New DeDupeD Features!

Effective data management is essential for every successful business. However, data cluttered with duplicates can lead to wasted time, miscomm...

11 months ago

{How to} Integrate financial and inventory management from Dynamics 365 Field Service

If you're looking for a way to integrate financial and inventory management in Dynamics 365 Field Service, you've come to the right place. Thi...

1 year ago

Manager Hierarchy Settings in Dynamics 365 CE

In this post, you’ll learn how to configure Manager Hierarchy for Dynamics 365 CE environment – Let’s first look at the scen...

1 year ago

Guide to Debugging Code with Console Apps for Plugins, Azure Functions, and Custom Workflows in Microsoft Dynamics 365

If you're working with Microsoft Dynamics 365 platform, debugging your code is an essential part of the development process, and this guide pr...

1 year ago

Dynamics 365: a complete guide to implementation

The ultimate goal of digital transformation is not just implementing digital technologies. Still, they play a crucial role, and you should cho...

3 years ago

How to Auto-Update Currency Exchange Rates in Dynamics 365/Dataverse using Power Automate

How to Auto-Update Currency Exchange Rates in Dynamics 365/Dataverse using Power Automate

This video tutorial teaches you how to automatically update currency exchange rates in Dynamics 365/Dataverse using Power Automate. With the c...

3 years ago

GET THE WEB API URL FOR A DYNAMICS 365 ORGANIZATION

If you need to retrieve the Web API URL for your Dynamics 365 organization, you're in the right place. This post provides quick and easy-to-fo...

3 years ago

Here’s how Dynamics 365 for Customer Service can save you money!

Introduction: Customer service is more than just solving customer issues or answering the phone with a smile. It is closely… The post H...

3 years ago

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