How to show Teams chat on the connected records timeline in Microsoft Dynamics 365 CRM
Introduction We learned how to link teams with Microsoft Dynamics 365 CRM in our previous blog. We will now learn how to view Teams chat in the record’s timeline. Email and phone calls are effective ways to communicate with customers, but chatting with them casually can also help resolve their issues faster. This gives them… Read More »
The post How to show Teams chat on the connected records timeline in Microsoft Dynamics 365 CRM first appeared on Microsoft Dynamics 365 CRM Tips and Tricks.
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