Sharing multiple knowledge articles

Sharing multiple knowledge articles

Dynamics 365 offers a useful feature called the knowledge article functionality, which allows users to access existing information to resolve issues or answer questions. This includes solutions to common issues, product or feature documentation, FAQs, and product briefs. In this post titled "Sharing Multiple Knowledge Articles," readers get an in-depth look at how to share multiple knowledge articles. The post provides step-by-step instructions on how to utilize this feature, enabling users to share links to multiple knowledge articles at once via email or other communication methods. If you're looking to optimize your use of Dynamics 365's knowledge article functionality, this post is sure to provide valuable insights.

The post Sharing multiple knowledge articles originally appeared on The CRM Ninja.

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The CRM Ninja » Thoughts & musings from a Dynamics 365 Ninja!

Thoughts & musings from a Dynamics 365 Ninja!

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