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Microsoft Power Virtual Agent: Latest articles

Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.

Use Copilot to summarize cases – Dynamics 365 Customer Service

We can make use of copilot to summarize the cases. It applies to cases that are canceled and resolved also. To enable it Navigate to the Custo...

1 year ago

Create Dataverse Virtual Table from SharePoint List | Power Platform

Here's how you can connect to an external data source which is SharePoint in this case from Power Apps Maker portal!

1 year ago

Power BI Report vs Dashboard – Understanding the Key Differences

If you're working with data, you've probably encountered Microsoft Power BI. It is an exceptional tool for data analytics that simplifies the ...

1 year ago

Using Azure Policy to onboard multiple SQL Servers at scale to Azure Arc-enabled SQL Server - Part 1

The demand for deploying agents in bulk on on-premise SQL servers is increasing, and manual deployment of the agent in bulk is a highly time-c...

1 year ago

Enable Sound Notifications in Omnichannel (Voice and other channels) – Dynamics 365 for Customer Service

By default, this is how the notification appears for the agent when he is logged in to the app and is available. There is no sound notificatio...

2 years ago

How to – assign a personal phone number to agents in Voice Channel (Omnichannel)– Dynamics 365 Customer Service

The reason we would assign a personal phone number to the agents is that they can use that number to make an outbound call to the customers or...

2 years ago

Power Apps Checker

If you are looking for code checkers in the Power platform environment, you will find this post on Power Apps Checker useful. The article prov...

2 years ago

AI and Power Platform Part-1 - AI with Power BI

In this blog series, the author explores the infusion of AI in the Microsoft Power Platform and its business outcome benefits. The first post ...

2 years ago

Power Platform Release Wave 1 2022 – Top 10 Power Automate Features

The Microsoft Power Platform Release Wave 1 for 2022 is set to empower users with new feature enhancements. This guide focuses on the top 10 P...

3 years ago

AI and Power Platform Part-1 - AI with Power BI

In today's world, Artificial Intelligence (AI) has significantly impacted various business applications, and Microsoft business apps like Dyna...

2 years ago

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Microsoft Power Virtual Agent: Latest articles

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