Try the agent call quality survey in Dynamics 365 Customer Service
In Dynamics 365 Customer Service, you can use the agent call quality survey to quickly pinpoint and address any issues that may be affecting y...
Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.
In Dynamics 365 Customer Service, you can use the agent call quality survey to quickly pinpoint and address any issues that may be affecting y...
If you're using the Log Analytics Agent to monitor your virtual machines or servers, and you also use Microsoft Defender for Endpoint, this no...
If you're looking to integrate generative AI solutions into your business operations, the integration between Power Virtual Agents and Azure A...
While working on Microsoft Power Virtual Agent, I was wondering if we could show dynamic images on Bot conversation from Dataverse entities. A...
If you're tired of wasting your time raising ServiceNow tickets manually, you might be interested in automating the process with Microsoft Pow...
If you're a Power Virtual Agents user, this article provides a tutorial on creating adaptive cards with PowerFX - perfect for those looking to...
In the world of chatbots and virtual agents, the updated version of Power Virtual Agents is making waves in the industry. In this insightful p...
In this post, you will learn what Power Virtual Agents are and the simple steps to create chatbots that can be easily deployed to your website...
When Transfer to agent action is used in Power virtual agent, the list of context variables passed to omnichannel customer service app is list...
The Microsoft Business Applications Launch Event brought with it a lot of exciting new features for users of Power Virtual Agents. In this blo...