Elevate support excellence with Quality Evaluation Agent
As customer support organizations scale, maintaining consistent service quality becomes a challenge. Manual quality review...
Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.
As customer support organizations scale, maintaining consistent service quality becomes a challenge. Manual quality review...
In Copilot Studio, you can create a test set of test cases to evaluate the performance of your agents with Create test cases to evaluate your ...
With not a little hype, Microsoft launched the SharePoint Knowledge Agent on September 18. Getting some AI help to organize sites sounds good,...
We’re announcing support for Agent2Agent (A2A) interoperability in Azure AI Foundry and Microsoft Copilot Studio. The post Empowering multi-ag...
We’re announcing support for Agent2Agent (A2A) interoperability in Azure AI Foundry and Copilot Studio. The post Empowering multi-agent apps w...
Enhanced agent discovery is being rolled out in the Copilot app via the Agent Store for Microsoft 365 and Teams. The rollout starts in late Ma...
For those interested in the Power Platform, this screenshot summary for July 2023 offers a brief, easy-to-digest overview of the latest update...
The usage of async-await in virtual PCF control is a topic of interest for developers, especially considering the differences in behavior with...
Microsoft Teams Admin Center is introducing new virtual appointments analytics reports as part of the platform's premium functionality. This n...
Microsoft Teams has introduced a new type of meeting, called Virtual Appointment, for Business-to-Customer (B2C) meetings with individuals out...
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