All Articles Videos Podcasts

Microsoft Power Virtual Agent: Latest articles

Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.

Microsoft 365 Copilot: Maintaining the agent extensibility setting

In MC928045 Update on Controls for Agents in Microsoft 365 Copilot (November 2024), we announced the upcoming removal of the Microsoft Copilot...

18 days ago

When To Use TOPN In Power BI – A DAX Formula Review

Looking to explore the many applications of the TOPN DAX formula in Power BI? Look no further than this tutorial, which guides you through eve...

7 months ago

Omnichannel for Customer Service – Agent Specific Capacity Profiles

Microsoft have recently released a change to capacity profiles within Unified Routing. As we can how have agent specific capacities. Meaning i...

1 year ago

Virtual Events – Green Room License

If you're hosting virtual events and making use of the Green Room feature, there are two new updates that should interest you. You can now acc...

1 year ago

Analytics Insights for Virtual Appointments in Microsoft Teams

Virtual appointments are becoming increasingly popular in today's digital era, and Microsoft Teams is making it easier for organizations to dr...

1 year ago

Microsoft Teams: Virtual Appointments Analytics updates in Teams Admin Center (Premium)

The Teams Admin Center in Microsoft Teams has recently received updates to their analytics with the addition of new insights. These insights i...

1 year ago

Omnichannel for Customer Service – OTP

I recently read a post by Joe Gill around setting up one-time passwords (OTP) using a Power Virtual Agent. It got me thinking about other scen...

1 year ago

Microsoft Teams: Updating the Bookings app to the Virtual Appointments app

Microsoft is updating its Bookings application to the Virtual Appointments app in Teams to ensure feature parity across all entry points and p...

1 year ago

Virtual tables creation wizard now in Public Preview

Are you struggling with creating virtual tables in Dataverse? Look no further! The Virtual Tables Creation Wizard is now in Public Preview, ma...

2 years ago

Omnichannel for Customer Service – Interruptible IVR BOTs

Within Microsoft's Omnichannel for Customer Service app with the voice channel we can use a Power Virtual Agent as an IVR BOT. Sometimes we wa...

2 years ago

Previous Next

Microsoft Power Virtual Agent: Latest articles

Sidebar