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Microsoft Dynamics 365 & Power Platform Articles

Article

Work IQ: the new retrieve tool

The new Work IQ Retrieve tool grounds agents in the context of work, helping them reason over the right information and deliver more relevant,...

Microsoft 365 Developer Blog 2 days ago 3
Article

Human escalation in Copilot solutions

Introduction A Copilot can answer in seconds, but speed doesn’t settle every request. Some questions need human judgment, authority, or empath...

Softchief Learn 2 days ago 4

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