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Microsoft Dynamics 365 Sales: Latest articles

Elevate your sales game with insights from our curated collection of Microsoft Dynamics 365 Sales blogs. Stay ahead with the latest trends, strategies, and expert advice to boost your sales performance and drive revenue growth.

Manage time-off requests with Dynamics 365 Contact Center

Dynamics 365 Contact Center provides an intuitive solution enabling service representatives to request, track, and manage their leave seamless...

6 months ago

Forecasting case and conversation volumes in Dynamics 365 Contact Center

Dynamics 365 Contact Center now includes advanced forecasting capabilities that enable organizations to predict case and conversation volumes ...

7 months ago

Enabling fast, flexible, cost-effective service with Microsoft Copilot in Dynamics 365 Field Service

Field service organizations are striving for fast and efficient service. To achieve this, Microsoft Dynamics 365 Field Service has introduced ...

1 year ago

Try the agent call quality survey in Dynamics 365 Customer Service

In order to optimize the agent experience in Dynamics 365 Customer Service, Microsoft has introduced a call quality survey. This survey helps ...

1 year ago

CRM in Airlines: Flying High with AI and Microsoft Dynamics 365

In this article, we explore the benefits of implementing a Customer Relationship Management (CRM) system in airline businesses, and how Micros...

2 years ago

Industry accelerators - Dynamics 365 - Introduction - 1

In the world of Microsoft's Dynamics 365, Industry accelerators are specific industry vertical solutions designed to solve industry-specific c...

5 years ago

DYNAMICS 365 LEVEL UP BROWSER EXTENSION - PART 1 - FORMS

If you're a Dynamics 365/Power Apps user, the Level up for Dynamics 365/Power Apps browser extension is a must-have tool to help you perform a...

3 years ago

Getting a Dynamics 365 Trial with URS

Universal Resource Scheduling (URS) is not a standalone Dynamics 365 Customer Engagement First Party App like Sales, Customer Service, Field S...

6 years ago

DYNAMICS 365 AUTOMATICALLY EXPAND COLLAPSE BUSINESS PROCESS FLOW IN JAVASCRIPT

If you're looking to enhance the user experience in Dynamics 365, you can dynamically show and hide the business process flow whenever it is n...

3 years ago

DYNAMICS 365 FORM NOTIFICATION AND FIELD NOTIFICATION

If you're working with Dynamics 365 forms, this tutorial is your gateway to understanding how to use notifications effectively. Notifications ...

3 years ago

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Microsoft Dynamics 365 Sales: Latest articles

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