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Three AI service agents for Dynamics 365 Customer Service and Contact Center are now available in public preview: Case Management, Customer In...
Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
Three AI service agents for Dynamics 365 Customer Service and Contact Center are now available in public preview: Case Management, Customer In...
Introduction Managing important documents is crucial for service operations. Microsoft Dynamics 365 Business Central 2024 update Released Wave...
Table of Contents Introduction Construction firms operate in one of the most demanding industries, where managing complex projects, tight budg...
Hi, Readers.Last week we briefly discussed Dynamics 365 Business Central: TableRelation, Enum/Option, Lookup and AssistEdit – What’s the diffe...
Within Microsoft’s Dynamics 365 Contact Center (aka Omnichannel for Customer Service) we can define personal numbers that can be used for inco...
The new addition of Microsoft Project and PowerAutomate to the auto-claim policy allows for seamless license assignments at a product level wi...
Field service workers are dispatched to off-site locations to perform tasks, such as repairs, sales, customer support, or inspections. It help...
Today we launched 2023 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabili...
Are you wondering who is responsible for which part of the user story in Dynamics 365 or Power Platform projects? This informative post covers...
In this article, we explore the latest update in the Microsoft Teams and Dynamics 365 integration - the ability to interact with Dynamics 365 ...