Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
We all know that in customer service, the right tools can make all the difference when it comes to providing a great customer experience. The ...
This article describes the prerequisites and how to run cmdlets from the Teams PowerShell module in Azure Automation runbooks. We also conside...
Microsoft has added new AI features to Dynamics 365 Customer Service to improve customer support. One of the most useful additions is the Cust...
Cumulative Update (March, 2025) for Microsoft Dynamics 365 Business Central is now released. BC26 Preview: Version: W1 26.0 (Platform 26.0.310...
Meet Jack, a customer service representative working at a B2B company. He often finds himself too busy and stressed under a constant stream of...
Hello Everyone,Today I am going to share my thoughts on improving usability and performance of the schedule board.Let's get's started.With thi...
If you're a Dynamics 365 Business Central user, you may have been pondering how to use filter expressions in API related resources ($expand). ...
This post explores the topic of Power Automate license enforcement, as it pertains to Dynamics 365 CE. Whether you're a seasoned Dynamics 365 ...
The wait is finally over - pipelines within Power Platform are now generally available! This powerful feature aims to democratize application ...
Unified Routing can be configured in Customer Service Hub or Omnichannel Admin Center. To configure it for Dynamics 365 Customer Service, navi...
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