Dynamics 365 WhatsApp Integration: Trigger vs Segment Customer Journeys – Explained!
Pop quiz! You get two messages: 📩 A generic promo email you might read later 💬 A WhatsApp message that lands right after you b...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Pop quiz! You get two messages: 📩 A generic promo email you might read later 💬 A WhatsApp message that lands right after you b...
Hi, Readers.Dynamics 365 Business Central 2025 wave 1 (BC26) is generally available. More details: General Available: Dynamics 365 Business Ce...
Studies show that 70% of employees spend unnecessary time searching for information across multiple systems, leading to productivity losses an...
As a salesperson, your success depends on providing accurate and on-time information to your clients. Whether it’s product brochures, pr...
In many sales roles, capturing key details during client meetings can be challenging, as reps often need to save records before adding notes, ...
Most organizations find it’s no longer good enough to just measure successful service engagements solely on whether a customer issue is resolv...
In Dynamics 365/ Dataverse, business rules are used to apply logic and automation to form fields and data within the system. The scope of a bu...
Efficient booking systems play a pivotal role in ensuring streamlined operations and enhanced customer experiences. With its seamless integrat...
How to configure email address validation for email in Power Apps / Dynamics 365? The post How to configure email address validation for email...
Hi, Readers.The preview environment for Dynamics 365 Business Central 2022 release wave 2 (BC21) is available. […]