5 Ways to Boost Sales and Customer Service with WhatsApp Integration in Microsoft Dynamics 365!

In the ever-evolving world of customer relationship management, adaptability is key. For years, Microsoft Dynamics 365 users have relied heavily on email as their primary communication tool. CRM users are …
The post 5 Ways to Boost Sales and Customer Service with WhatsApp Integration in Microsoft Dynamics 365! appeared first on CRM Software Blog | Dynamics 365.
Published on:
Learn moreRelated posts
Dynamics 365 Customer Service – Configure timeout rules override in SLA-based automatic actions
We are announcing the ability to configure timeout rules override in SLA-based automatic actions in Dynamics 365 Customer Service. This featur...
Dynamics 365 Sales – Get embedded experience for Copilot summaries
We are announcing an embedded experience for Copilot summaries in Dynamics 365 Sales. This feature will reach general availability on Septembe...
Dynamics 365 Customer Service & Dynamics 365 Contact Center – Set up microphone connection on representative sign-in
We are announcing the ability to enable service representative’s microphones to be connected prior to calls beginning in Dynamics 365 Co...
Dynamics 365 Sales – Sales Qualification Agent is now fully autonomous
We are announcing that the Sales Qualification Agent for Dynamics 365 Sales is now fully autonomous. This updated feature is currently being r...
I recreated Dynamics CRM with the Power Platform Plan designer
In January 2003 after many months of engineering and development, Microsoft released one of the first business solutions built-in house; Micro...
Dynamics 365 Customer Service – Set Timer to Wrap Up Cases in Seconds
We are announcing the ability to set the timer to wrap up cases in seconds in Dynamics 365 Customer Services. This feature will reach general ...
Introducing the new summary experience in Dynamics 365 Sales
We’re excited to announce a major upgrade to how sellers interact with Copilot summaries in Dynamics 365 Sales. Beginning with the 2025 Releas...