5 Ways to Boost Sales and Customer Service with WhatsApp Integration in Microsoft Dynamics 365!

In the ever-evolving world of customer relationship management, adaptability is key. For years, Microsoft Dynamics 365 users have relied heavily on email as their primary communication tool. CRM users are …
The post 5 Ways to Boost Sales and Customer Service with WhatsApp Integration in Microsoft Dynamics 365! appeared first on CRM Software Blog | Dynamics 365.
Published on:
Learn moreRelated posts
Dynamics 365 Customer Service – Customize formatting and headers for Case and Custom Record Summaries
We are announcing the ability to customize the formatting and headers of Case and Custom Record Summaries. This will help structure and presen...
Dynamics 365 Customer Service – Use shift bookings to assign conversations
We are announcing the Shift based routing feature in Dynamics 365 Customer Service. This feature enables unified routing to ensure that tasks,...
Customer ROI with Dynamics 365 Sales
Why Microsoft Dynamics 365 Sales is the Ultimate Tool for Sales Pipeline Optimization
Table of Contents Introduction Sales teams don’t struggle to close deals—they struggle to manage everything that comes before the close.…...
Dynamics 365 Sales | Unable to start free trial
While trying to provision a Dynamics 365 Sales free trial using my work account, I was constantly getting this error ‘We are unable to s...
Dynamics 365 Sales – Find, filter, and sort using natural language with smart grid
We are announcing the find, filter, and sort using natural language with smart grid feature for Dynamics 365 Sales. With this feature users ca...
MWC 2025 Dynamics 365 Sales and Field Service
Dynamics 365 Customer Service – Update to msdyn_AppProfileManagerAnchor package
We have scheduled an update to the msdyn_AppProfileManagerAnchor package in your Dynamics 365 Customer Service environment to address an issue...
We need to talk about... Dynamics 365 Release Wave 1 2025... Dynamics 365 Customer Service
Next, in my this current blog series, I am discussing the updates we can expect to see for Sales, Customer Insights Journeys, Customer...
Enhancing Knowledge Retrieval with Microsoft Copilot Agents in Dynamics CRM and SharePoint
Studies show that 70% of employees spend unnecessary time searching for information across multiple systems, leading to productivity losses an...