Segments in Customer Insights - Journeys: multi-hop, custom tables, N:N and 1:N relationships

You can use segments created in outbound marketing for your real-time journeys but there are limitations that mean you have to use the real-time segment builder instead. Segments which include multi-hop data queries, custom tables, N:N and 1:N relationships are particularly troublesome. This blog will outline some common issues I have faced and how to get around them when creating real-time segments, including: Can’t get to the thing you want to filter on; ‘Select a path’ not showing the pathway you want; Segment is stuck ‘Getting Ready’; The table is unavailable to be added because it ‘may be more than five hops away from the target audience.’