Dataverse Data Magic: Actions vs Web API Demystified
For those utilizing Dynamics 365 Customer Engagement (CRM), it's important to understand the distinction between Actions and Web API. Though they may appear similar in their usage, they serve distinct purposes and can each be implemented in specific circumstances. Actions allow developers to define custom operations or business logic, encapsulate sets of operations, and automate specific business processes or integrate with external systems. Web API provides a programming interface that allows external applications to interact with Dynamics 365 data and metadata, perform CRUD operations, execute queries, and perform other actions remotely. Actions are defined in the customization area of Dynamics 365 and are created using the built-in customization tools, while developers can make HTTP requests to the Web API endpoint provided by Dynamics 365. As such, understanding these two concepts is vital for ensuring effective CRM design and implementation.
The post Dataverse Data Magic: Actions vs Web API Demystified was published on the Power App Builder Blog.
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