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How Microsoft Viva Sales Works With Dynamics 365, Outlook & Microsoft Teams

This video illustrates how Microsoft Viva Sales neatly integrates with Dynamics 365, Outlook, and Microsoft Teams, enabling sales teams to collaborate and interact more seamlessly. Microsoft Viva Sales is an AI-driven platform designed to streamline sales processes and provide reps with real-time insights. By leveraging the platform's natural language processing capabilities and chatbot-powered interface, sales teams can stay up-to-date with key customer information, such as buying behavior and sales history.

The integration with Dynamics 365 enables reps to manage leads, accounts, and deals directly from the Viva Sales interface, while the integration with Outlook empowers reps to stay on top of their schedule and respond to customer inquiries more efficiently. Meanwhile, the Teams integration enables sales teams to create channels around specific deals or topics, facilitating collaboration and knowledge-sharing.

If you're looking to supercharge your sales processes and empower your team to work more effectively, this video provides an excellent overview of how Microsoft Viva Sales seamlessly integrates with your existing technology stack.

Link to the video: https://www.youtube.com/watch?v=7YHKlTXoh8o

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