Resolving a case in D365 CE using the Web API.

In this blog post, we will look at the steps to resolve a case in D365 CE (MS CRM) using Web API. In order to resolve a case using the Web API, it is necessary to invoke the CloseIncident action. Web API Request Method: POST Request URL: Request Body: The given JSON object contains properties… Read More »Resolving a case in D365 CE using the Web API.