Simplifying Case Creation: Disabling Validations on contact and customers

As a support agent, I engage with customers and address their concerns. In an earlier instance, I was handling a case for an organization named “A. Datum Corp. (Sample)” Our system contained records for Curron, Smith, and several other contacts linked to the company. I filled out all the fields and used Smith as the… Read More »

The post Simplifying Case Creation: Disabling Validations on contact and customers first appeared on Microsoft Dynamics 365 CRM Tips and Tricks.