Boost your productivity with personal sequences in Dynamics 365 Sales
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Dynamics 365 Sales – Close simple deals using Deal Close Agent to generate quotes and complete orders
We are announcing the ability to close simple deals using Deal Close Agent to generate quotes and complete orders in Dynamics 365 Sales. This ...
Dynamics 365 Sales: Get sales operations insights in Sales Research Agent
As a business leader or sales operations team member, you’re responsible for answering complex questions about performance, coverage, at...
Dynamics 365 Sales: Connect Fabric Lakehouse data to AI‑powered sales research
Many organizations store critical operational and financial data such as revenue actuals, targets, and budgets in Microsoft Fabric Lakehouse r...
Dynamics 365 Sales: Improve opportunity context with AI-based data enrichment
When your opportunity data is incomplete or outdated, you may find it challenging to understand deal health and take the right actions. AI-pow...
From manual work to meaningful selling: How Agentic AI is transforming Dynamics 365 Sales
Agentic AI in Dynamics 365 Sales reduces manual CRM work by turning unstructured information into actionable insights, helping sellers capture...
Architecting Scalable Business Logic in Dynamics CRM Using Plugin Life Cycle
Dynamics CRM Plugin Life Cycle: Optimizing for Scalability means designing plugins in a way that keeps the system fast, stable, and easy to ma...
We need to talk about... Dynamics 365 Sales... Release Wave 2 for 2025
Next in my blog, I will launch a series on the changes we can expect to see as part of Release Wave 2 for 2025. Microsoft’s 2025 Release Wave ...
Fixed – “Action cannot be performed. This quote is not owned by Dynamics 365 Sales” in Dataverse / Dynamics 365
Recently, while working with Quotes in Dynamics 365 Sales integrated with Supply Chain Management (SCM) through Dual-write, we encountered an ...
Dynamics 365 Sales – Enhance customer interactions with auto-linked CRM data
We are announcing the ability to enhance customer interactions with auto-linked CRM data in Dynamics 365 Sales. How does this affect me? With ...