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Monitor Copilot responses in Dynamics 365 Customer Service 

Monitor Copilot responses in Dynamics 365 Customer Service 

You can use the underlying agent experience data that powers the Copilot dashboard to get interaction data such as transcripts, agent actions, and agent feedback about Copilot responses.

The post Monitor Copilot responses in Dynamics 365 Customer ServiceĀ  appeared first on Microsoft Dynamics 365 Blog.

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