One of the cool things we can do with triggers is generate custom invitation links for a Customer Voice survey and put someone in a Journey to...
I’ve previously written about how you can send emails from the owner of a record which can be useful to send out communications using Cu...
Using the Website Tracking functionality in Customer Insights – Journeys means you can then start using either of the two out of the box...
The release notes for Dynamics 365 Wave 1 2025 have been published. My good friend Amey Holden and I got together to chat about each proposed ...
If you start to think about using either the Marketing Website Visited trigger or the Marketing Website Clicked trigger, you would be confused...
I’m a huge advocate for using the out of the box email template editing experience in Customer Insights – Journeys. It’s got...
With Outbound Marketing, when you created a marketing form, you could have submissions check against existing Leads AND Contacts. Realtime Mar...
I shared how to use the new Website Tracking feature and explained how to add it to your website, but I often get asked about using Google Tag...
The Website Tracking for Realtime Marketing is FINALLY here. A long awaited feature that has been pushed several times from Wave to Wave, now ...
One of the items that was released in August 2024, and just made generally available (out of preview) in November 2024 is the audience split t...
