2 New Features with SLAs in Dynamics 365 for Customer Service
There are two new items in the 2022 release wave 1 notes pertaining to SLAs in Dynamics 365 for Customer Service: Usability enhancements in SLAs. Custom time calculations in SLAs. In this blog, we will explore each of these and provide resources for you to learn more and get started using the features. Each of […]
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