A new era in business processes: Autonomous agents for ERP
Building on the initial wave of AI agents announced Microsoft is excited to announce that several new ERP agents will be available for public ...
Building on the initial wave of AI agents announced Microsoft is excited to announce that several new ERP agents will be available for public ...
Managing workforce availability efficiently is essential for delivering consistent and high-quality customer service. A well-structured shift ...
In today’s fast-paced service landscape, ensuring the right number of service representatives are available at the right time is critical to m...
As finance leaders scale to meet growing business complexity—spanning global entities, evolving regulations, and rising business performance d...
With the public preview of the Dynamics 365 Human Resources Recruiting add-on, IT administrators can now empower HR teams with a modern recrui...
Based on customer feedback and a focus on optimizing HR processes, we’re excited to introduce four enhancements in Dynamics 365 Human Resource...
Today, we’re announcing the first price increase for Dynamics 365 Business Central in more than five years. The post New Microsoft Dynamics 3...
Dynamics 365 Contact Center now includes advanced forecasting capabilities that enable organizations to predict case and conversation volumes ...
Summarization features like case summary are now automatically enabled for all users of model-driven apps that use the incident entity. If you...
We’re excited to announce improved extensibility for 3rd party insights in email summaries in Outlook, allowing partners to surface richer sal...