Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting

Article

How Power Platform Consulting Can Simplify Daily Work

It is 3:14 PM on a Tuesday, and your browser is staging a quiet mutiny. Fourteen tabs are open for one client account. Three are Excel sheets,...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 2 days ago 8

Article

Customer Communication in Dynamics 365 CRM: WhatsApp, SMS, and Live Chat

How many different places does your team check to manage customer conversations? A website chat here, a WhatsApp message there, and an SMS upd...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 3 days ago 8

Article

The Case That Knows What to Do Next: Using AI Builder Prebuilt Prompts with Dataverse Low-Code Plug-ins

If you have spent any time around a support queue in Dynamics 365, you know what a fresh case usually looks like. One long description where t...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 4 days ago 9

Article

A Day in the Life of a Hospital Admin Manager using maps integrated with Dynamics 365 CRM

It is 7:30 AM, and the day has already started. As the Medical Admin Manager responsible for five hospitals across the city, there is never re...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 5 days ago 9

Article

Add to Calendar in Customer Insights A Quick Guide

Event marketers know the drill: a contact registers enthusiastically for a webinar, then forgets about it entirely by the time it starts. Cust...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 6 days ago 9

Article

Modernizing Dataverse Data Clean up With New Bulk Delete Capabilities

While working as a Dynamics 365 and Power Platform Consultant at a technology company, I was responsible for supporting and maintaining our Da...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 9 days ago 9

Article

Next Best Action vs Predictive Analytics: Which One Helps Dynamics 365 Users Make Smarter Decisions?

Businesses today have more customer and sales data than ever before. However, the real challenge is not collecting data, it is knowing what ac...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 10 days ago 9

Article

Setting Up Event Waitlists in Dynamics 365 Customer Insights – Journeys

Managing a full-capacity event can get tricky when cancellations leave seats open and new registrants have nowhere to go. Dynamics 365 Custome...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 11 days ago 11

Article

Duplicate Data in Dynamics 365: How Real Estate Teams Can Keep One Customer View!

Have you ever called a lead to ask about their property requirements, only to hear an irritated response: Your company has already called me f...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 12 days ago 10

Article

How to Add an Agent Node to an Agent Flow in Microsoft Copilot Studio

Modern Dynamics 365 applications often require intelligent automation to reduce manual effort and improve customer experience. Agent Nodes in ...

Inogic- Maplytics | Dynamics CRM Add-Ons | Development | Consulting 13 days ago 10