Microsoft Dynamics 365 & Power Platform Articles

Article

Workforce Engagement Management in Microsoft Dynamics 365 Contact Center

Managing People and AI Agents Together AI agents are forcing Contact Center leaders to revisit a workforce model built around people. Workforc...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 7 days ago 10

Article

Power Tech Speck (Girish Uppal) 7 days ago 8

Article

Builds a time value from hour, minute, and second numbers. Minutes above 59 roll into hours; hours wrap at 24.

Manuel T. Gomes 7 days ago 7

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Microsoft Mechanics 7 days ago 9

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Last week I watched a rep do something I have done a thousand times myself: she had Dynamics 365 open on one monitor and LinkedIn on the other...

Microsoft Dynamics 365 and Power Platforms Blog 7 days ago 7

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A product page can show you the features. Customer reviews show you whether those features actually make fieldwork easier. Key Takeaways Micro...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 7 days ago 11

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Microsoft Purview is improving auto-labeling capabilities to help organizations manage and validate labeling policies at enterprise scale. The...

M365 Admin 7 days ago 13

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We’ve released updates to the following update channels for Microsoft 365 Apps: Current Channel Monthly Enterprise Channel Semi-Annual E...

M365 Admin 7 days ago 9

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Microsoft is retiring Exchange Web Services (EWS) in Exchange Online by April 2027 and expanding Microsoft Graph API support for archive mailb...

M365 Admin 7 days ago 9

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Microsoft Whiteboard is migrating from legacy Azure-based storage to OneDrive-backed storage. Migration must be completed by September 25, 202...

M365 Admin 7 days ago 8

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