Optimizing Agent Productivity with Dynamics 365 Contact Center: A Copilot-first Cloud Contact Center
Table of Contents Introduction The gap between rhetoric and reality is closing with Artificial Intelligence (AI) taking on every aspect…...
Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.
Table of Contents Introduction The gap between rhetoric and reality is closing with Artificial Intelligence (AI) taking on every aspect…...
Power Automate users can now trigger attended desktop flows in a picture-in-picture window, thanks to a recent update on the Power Automate co...
Azure Virtual Network Manager's (AVNM) mesh connectivity configuration and direct connectivity option in the hub and spoke connectivity config...
You can hook up a SharePoint list to a Dataverse environment using Virtual Tables, and without using any code. The documentation on how to do ...
Let us continue the omnichannel configuration for live agent transfer from PVA from the previous post. Now lets add the PVA bot in Add bot sec...
In this post, we’ll show you how to connect your Power Virtual Agents bot to a canvas app so that users can interact with the bot directly fro...
We’re announcing that Azure Virtual Desktop has public preview support for Azure Confidential Virtual Machines. Confidential Virtual Machines ...
You added a Flow in Power Virtual Agents in Teams, you now want to edit that Flow. Where is it? Come check out the answer!
Omnichannel for Customer Service is a robust application that extends the power of Dynamics 365 Customer Service to enable organizations to in...
Are you confused about the licensing requirements for Power Platform and Power Automate? This condensed version of the licensing guide breaks ...