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Microsoft Power Virtual Agent: Latest articles

Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.

Automate intent discovery and resolution with Customer Intent Agent

With the latest July 2025 updates to the Customer Intent Agent, Microsoft is accelerating the journey toward fully autonomous contact centers....

2 months ago

Safe, transparent, measurable AI adoption with Agent hub

As AI transforms customer service, sales, and operational workflows, organizations are eager to harness its potential. However, questions abou...

3 months ago

Introducing the Customer Intent Agent in Dynamics 365 – Part 2

Back in February, I shared some of the new features that are coming in the 2025 Release Wave 1 for Dynamics 365 Customer Service and Contact C...

5 months ago

Public preview: Create multiple prefixes for a subnet in an Azure Virtual Network

Create multiple prefixes for a subnet enables customers to easily scale their virtual machines and Azure Virtual Machine Scale Sets without th...

1 year ago

App attach for Azure Virtual Desktop now generally available

App attach for Azure Virtual Desktop allows IT admins to dynamically attach applications from an application package to a user session in Azur...

1 year ago

Microsoft Teams: Privacy statement customization in Virtual Appointments

Microsoft Teams users can now customize the privacy statement attendees see when joining an appointment as businesses look to address specific...

1 year ago

Create a Virtual Table in Power Apps using OData v4 Data Provider [Complete Guide]

You will learn to understand and create a Virtual Table or Entity in Power Apps or Dynamics 365 using OData v4 Data Provider. Before we start,...

1 year ago

Virtual Appointment desktop joins route to Teams web

The new update in Microsoft Teams allows schedulers to set the "have attendees join from a web browser" option, which will route desktop users...

2 years ago

Microsoft Purview compliance portal: Data Loss Prevention – Protect sensitive content on Citrix and Windows Virtual Desktop

Microsoft Purview compliance portal now offers a capability that provides protection for sensitive information in files stored in virtualized ...

2 years ago

New Process Advisor template enables deeper insight into bot conversation flows

Power Virtual Agents, the powerful chatbot platform, has recently released a new tool to help bot creators gain deeper insight into their chat...

2 years ago

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Microsoft Power Virtual Agent: Latest articles

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