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Microsoft Power Virtual Agent: Latest articles

Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.

OneDrive support for RemoteApp in Azure Virtual Desktop

We are excited to announce that Microsoft OneDrive support is now available for RemoteApp in Azure Virtual Desktop! Previously, OneDrive could...

2 months ago

When To Use TOPN In Power BI – A DAX Formula Review

Looking to explore the many applications of the TOPN DAX formula in Power BI? Look no further than this tutorial, which guides you through eve...

4 months ago

#01 – Getting started with Copilot Studio – Building your first Copilot

In the next few blog posts in this series, I will be talking all about Microsoft Copilot aka Power Virtual Agent from beginner to advanced top...

7 months ago

Omnichannel for Customer Service – Agent Specific Capacity Profiles

Microsoft have recently released a change to capacity profiles within Unified Routing. As we can how have agent specific capacities. Meaning i...

1 year ago

Omnichannel for Customer Service – OTP

I recently read a post by Joe Gill around setting up one-time passwords (OTP) using a Power Virtual Agent. It got me thinking about other scen...

1 year ago

Microsoft Teams: SMS Notifications in Virtual Appointments Template (Premium)

Microsoft Teams has rolled out a new feature for US users that sends SMS text notifications to external guests who have virtual appointments. ...

1 year ago

Microsoft Teams: Updating the Bookings app to the Virtual Appointments app

Microsoft is updating its Bookings application to the Virtual Appointments app in Teams to ensure feature parity across all entry points and p...

1 year ago

Virtual tables creation wizard now in Public Preview

Are you struggling with creating virtual tables in Dataverse? Look no further! The Virtual Tables Creation Wizard is now in Public Preview, ma...

1 year ago

Upgrade of .NET agent for Azure Pipelines

We are upgrading the .NET used by Azure Pipelines agent from current .NET Core 3.1 to .NET 6. This is to support new Apple silicon hardware as...

2 years ago

Bookings: Teams Virtual Walk-in Appointment

Now, customers can meet with staff in businesses or departments through walk-in B2C appointments with Microsoft's Bookings: Teams Virtual Walk...

2 years ago

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Microsoft Power Virtual Agent: Latest articles

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