Elevate support excellence with Quality Evaluation Agent
As customer support organizations scale, maintaining consistent service quality becomes a challenge. Manual quality review...
Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.
As customer support organizations scale, maintaining consistent service quality becomes a challenge. Manual quality review...
In one of my previous articles : Build an Agent with ‘Knowledge’ and ‘Agent Flow’ , I created a simple Running Event R...
Agent governance is the framework that allows tenants to deploy agents safely, securely, and under control. A new ISV offering from Rencore he...
We’re announcing support for Agent2Agent (A2A) interoperability in Azure AI Foundry and Microsoft Copilot Studio. The post Empowering multi-ag...
The prospect of agents running amok in Microsoft 365 tenants lessened a tad with the introduction of Entra Agent ID. Tenants will be able to m...
We are excited to announce the general availability of React and Fluent-based virtual code components in Microsoft Power Apps The post React a...
This incident review outlines a bug that occurred in one of Microsoft's internal monitoring agents, resulting in incomplete log data for some ...
Microsoft Intune has made the task of endpoint privilege management for standard users on Azure Virtual Desktop seamless. The release enables ...
Microsoft Teams Admin Center is introducing new virtual appointments analytics reports as part of the platform's premium functionality. This n...
If you're looking to stay at the forefront of the data revolution, make sure you don't miss out on the Industries Analytics & Application Summ...
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