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Can Dynamics 365 Sales (CRM) Be Customized?

The video in this link explores the topic of customizing Dynamics 365 Sales (formerly known as CRM). Dynamics 365 Sales is a powerful tool for...

Teams App Camp New Adventure

Targeting Lead Audiences Using Microsoft Dynamics 365 Marketing

Learn how to effectively target lead audiences using Microsoft Dynamics 365 Marketing in this informative video. The speaker dives into the fe...

Gamification in Microsoft Dynamics 365 CRM - Boost Sales with Fun!

If you're looking to boost sales in Microsoft Dynamics 365 CRM, look no further than gamification. Incorporating gamification into the sales p...

Embedding Power Virtual Agents within Dynamics 365

In this post, the author explores the possibility of embedding Power Virtual Agents into Dynamics 365 Asset Management. After playing around w...

Check required permissions for Microsoft Graph in the Graph Explorer

In this short video, you'll get a quick lesson on how to check the required permissions for Microsoft Graph using the Graph Explorer. Whether ...

Dynamics 365 Customer Service 2022 Release Wave 2 Release Highlights

In this video, you will get a sneak peek into the exciting enhancements coming up with the 2022 Release Wave 2 of Dynamics 365 Customer Servic...

Are Power Apps included in Office 365?

This video tackles a common question: "Are Power Apps part of Office 365?" The answer is explained in detail, covering what is included in an ...

Connect bots to phone call interactions with Dynamics 365 Customer Service

This video explores the fascinating world of connecting bots to customer service calls through Dynamics 365. If your organization is looking t...