Use custom productivity tools in Dynamics 365 Customer Service
As customer service teams strive to deliver faster, more personalized support, the need for tailored productivity enhancements has never been ...
Delve into the transformative power of Microsoft Graph through our curated collection of blogs. Explore the latest insights, innovations, and best practices to leverage Microsoft Graph's capabilities and drive intelligent experiences across your applications and services.
As customer service teams strive to deliver faster, more personalized support, the need for tailored productivity enhancements has never been ...
A segment-based journey in Dynamics 365 Customer Insights – Journeys (formerly Dynamics 365 Marketing) is a customer engagement process that s...
In Dynamics 365 Sales, automatic creation rules for leads help organizations streamline the lead generation process by automatically creating ...
Microsoft introduced the Enhanced Experience for Adding Products to make it faster, easier, and more intuitive for sellers to add products to ...
Use the Self-service trials and purchases page within the Microsoft 365 Admin Center to controls settings for self-service purchases and trial...
Imagine a field technician arriving at a complex site—say a wind turbine or an industrial HVAC system. Wouldn’t it be more efficient if they c...
Starting November 2024, Microsoft Outlook will introduce a new feature called "Themes by Copilot." With a Microsoft 365 Copilot license, users...
Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...
Microsoft has announced the release of Visual Refresh for Microsoft 365 apps for Windows. The update utilizes the Fluent Design principles, de...
We are excited to announce the public preview of a central role-based access control (RBAC) capability to help unify roles and permissions man...
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