Predict workforce capacity needs in Dynamics 365 Contact Center
In today’s fast-paced service landscape, ensuring the right number of service representatives are available at the right time is critical to m...
Delve into the transformative power of Microsoft Graph through our curated collection of blogs. Explore the latest insights, innovations, and best practices to leverage Microsoft Graph's capabilities and drive intelligent experiences across your applications and services.
In today’s fast-paced service landscape, ensuring the right number of service representatives are available at the right time is critical to m...
Microsoft Teams has just launched an update that streamlines the chat and channels experience, making it easier for users to manage conversati...
Access the new remote assistance capabilities in your mobile Teams app automatically upon release at no additional cost. The post Enable Spati...
Microsoft Outlook users with a qualifying license will have access to the Microsoft Copilot feature by default starting in early August 2024, ...
If you use Microsoft Teams in the GCC-High cloud, you'll be glad to know that Teams Webinars is now available. This feature provides interacti...
Microsoft Dynamics 365 Field Service is a powerful software that automates and streamlines field service management operations. With advanced ...
If you're looking to integrate your Dynamics 365 instance with Azure functions, this post is for you. The post presents multiple ways to call ...
Often, businesses start strong. Launching in a trendy market is easier, where your product or service is in an industry that is thriving. You ...
Wondering how to develop an IT change management plan? We discuss common challenges and how you can prepare, equip, and support end users to ...
Microsoft has added new regions on Dynamics 365 Online. Follow the below table for the complete list of Dynamics 365 CRM Online regions. SNo R...