Dive into the world of project management with our curated collection of blogs focusing on Microsoft Dynamics 365 Project Service Automation. Stay informed about the latest trends, best practices, and expert insights to streamline your project workflows and maximize efficiency.
In today’s connected world, customers expect fast, personalized, and proactive service—especially when it comes to maintaining high-value asse...
In field service industries like utilities, healthcare, manufacturing, and oil & gas, understanding the equipment or devices installed at ...
In Dynamics 365 Field Service, Agreements are powerful tools that help automate the creation of Work Orders, Invoices, and Bookings on a recur...
In the world of Field Service, maintaining service quality and ensuring customer satisfaction are top priorities. One way Dynamics 365 Field S...
This post highlights how Dynamics 365 Customer Service can get automatic prompts from Copilot, improving customer service interactions. Copilo...
If you're looking to optimize your email drafting experience within Dynamics 365 Customer Service, you can try using Copilot. Copilot is an AI...
In order to optimize the agent experience in Dynamics 365 Customer Service, Microsoft has introduced a call quality survey. This survey helps ...
In this blog post, the focus is on the upcoming release wave 2 for 2023 of Dynamics 365, specifically for the first-party applications of Sale...
In this post, we explore change requests in Project Operations, a crucial aspect of project management that enables teams to adapt to evolving...
If you're looking to integrate your MS Project templates into D365 Project Operations, you're in the right place. This tutorial guides you thr...
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