Microsoft Dynamics 365 & Power Platform Articles

Article

Dynamics 365 Contact Center – Secondary device for notifications in Digital Messaging conversations

We are announcing the ability to use a secondary device for notifications in Digital Messaging conversations in Dynamics 365 Contact Center. T...

M365 Admin 20 hours ago 1

Article

We are announcing platform observability and plug-in performance in Dynamics 365 Contact Center. This feature will reach public preview on Sep...

M365 Admin 20 hours ago 1

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We are announcing the ability to enable time phasing of quotes and contract lines in Dynamics 365 Project Operations. This feature will reach ...

M365 Admin 20 hours ago 1

Article

We are announcing the ability to control how many conversations are evaluated with a sampling percentage in Dynamics 365 Contact Center. This ...

M365 Admin 20 hours ago 1

Article

We are announcing the ability to delight your customers with the enhanced chat widget in Dynamics 365 Contact Center. This feature will reach ...

M365 Admin 20 hours ago 1

Article

We are announcing the ability to customize the task details pane in Dynamics 365 Project Operations.This feature will reach general availabili...

M365 Admin 20 hours ago 1

Article

We are announcing the ability to copy externally scheduled projects in Dynamics 365 Project Operations. This feature will reach general availa...

M365 Admin 20 hours ago 1

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We are announcing the ability to create records using Sales agent in Dynamics 365 Sales. This feature will reach general availability on Septe...

M365 Admin 20 hours ago

Article

Call Highlights SharePoint Quicklinks: Primary PnP Website: https://aka.ms/m365pnp Documentation & Guidance SharePoint Dev Videos Issues...

Warner Digital - David Warner II - Microsoft 365, Patterns and Practices & Microsoft MVP 22 hours ago 4

Article

Copilot Studio agents in Dynamics 365 Customer Service have shifted fast. Twelve months ago, most organizations were still evaluating whether ...

Microsoft Dynamics 365 | Partners | Pricing & Cost | Dynamics CRM 22 hours ago 6

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