Create a Case or a Lead from a marketing form in Customer Insights - Journeys
Many websites have a generic ‘contact us’ form on their website which could serve a variety of purposes, some of these may be lead such as en...
Explore the latest trends, tips, and best practices in Microsoft Dynamics 365 Marketing through our curated collection of blogs. Stay informed and maximize your marketing efforts with expert insights from industry professionals.
Many websites have a generic ‘contact us’ form on their website which could serve a variety of purposes, some of these may be lead such as en...
Organizations constantly seek to collect more nuanced, relevant customer information in today’s data-driven marketing…
In this blog post, you'll learn how to check for dirty fields or forms in Dynamics 365 - a vital skill for any user of the platform. ...
Introduction In the current whirlwind of business evolution, achieving marketing brilliance is critical. Dynamics 365 Customer Insights –...
If you are using Dynamics 365 F&O and concerned about security aspects, then Microsoft Sentinel might be the solution for you. Recently, M...
If you're looking to upgrade or migrate your existing SLA configurations along with its associated workflows, this post is a helpful guide. It...
The release notes for Dynamics 365 Wave 1 2023 have been published. My good friend Amey Holden and I got together to chat about each proposed ...
If you're using Microsoft Dynamics 365 CRM, then you may encounter a scenario where you need to arrange Business Process Flow stages in a spec...
For a limited time, until December 12th, you can get 20% off Microsoft books at Amazon US including: Becoming a Microsoft Dynamics 365 Marketi...
In this article, we explore the benefits of the enhanced experience provided by email templates in Dynamics 365. This feature has been made av...