Fluent v2.0 for Customer Service: A unified, modern experience
Fluent v2.0 is Microsoft’s next-generation design language, and it’s now fully implemented across all Dynamics 365 Customer Service components...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Fluent v2.0 is Microsoft’s next-generation design language, and it’s now fully implemented across all Dynamics 365 Customer Service components...
In today’s competitive business landscape, delivering exceptional customer service isn’t just a differentiator—it’s a…
In Dynamics 365 Business Central, changing from essential to premium is a common task that many users may be working on. Often, new technician...
If you're looking to learn how to join a Teams call, you're in luck. This feature is now generally available and enabled by default for Dynami...
World’s second-largest Dermo-cosmetics company collaborates with Zelite to streamline their Sales, Marketing & Field service operations wi...
1. How much time will it really save per technician? 2. Will I need to add more resources to manage the system? 3. Is it plug & play or do...
Quick view controls are a common feature of Power Apps that allow you to display specific information about a selected record in a lookup fiel...
Field service management has long been dominated by paper-based processes. Outdated, wasteful, and environmentally unfriendly, it’s time to ki...
The service sector has become a crucial part of today's global economy, encompassing industries such as healthcare, finance, media, and travel...
Universal Resource Scheduling (URS) is not a standalone Dynamics 365 Customer Engagement First Party App like Sales, Customer Service, Field S...
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