Dynamics 365 Contact Center – Play audible sound for call connection
We are announcing the ability to signal to a representative via an audible sound that their audio is connected in Dynamics 365 Contact Center....
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We are announcing the ability to signal to a representative via an audible sound that their audio is connected in Dynamics 365 Contact Center....
In the coming years, artificial intelligence will continue to be foundational to technical innovations for national security missions. Already...
This feature will introduce an alternative solution to the existing Advanced Configurations feature that allows an Admin to perform historical...
Optimizing Customer Portal Experience to Build Loyal Customers Maulik Shah Thu, 06/13/2024 - 08:15 Body Did you know 8...
Microsoft Purview compliance portal now offers a new feature allowing administrators to track policy change activities. Specifically, any acti...
Microsoft has provided various integrations of Copilot AI Capabilities with Dynamics 365 CRM which helps users to streamline and automate thei...
In the recent release of Dynamics 365 CRM, a feature called Focused View has been introduced which is the most useful feature for all CRM user...
Microsoft Dynamics 365 has introduced a new feature with the latest release. To control data access and protect sensitive data, we are encoura...
Azure Service Fabric 9.1 Release is now available! We are excited to announce that the 9.1 release of the Service Fabric runtime has started r...
Few key points on the new duplicate detection rules (preview) – This new Duplicate Detection feature is available only for leads. This c...
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