Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
We are announcing the monitor work item lifecycle in Application Insights feature for Dynamics 365 Contact Center. This feature integrates Dyn...
Microsoft Teams Email Service product is set to be released in February CY2024, with the feature of allowing admins to select the domain to se...
Microsoft Dynamics 365 CRM is an amazing solution for managing customer relationships. But as businesses scale, the amount of customer data in...
Well, it’s here – the 2023 Release Wave 2 has landed. Let’s take a look at some of the things that I’m excited to see ...
Of all the questions that customers have, one of the most common is how Microsoft continually delivers new AI innovations at a rapid pace. If ...
The reason we would assign a personal phone number to the agents is that they can use that number to make an outbound call to the customers or...
In this post, we will learn how security boundaries and ownership concepts work in Dataverse and Dynamics 365 FO especially when Dual-write an...
In today’s post, I want to talk about using Azure API Management (APIM) along Dynamics 365 Finance and Operations. Azure API Management ...
Hi, Readers.The preview environment for Dynamics 365 Business Central 2022 release wave 2 (BC21) is available. […]
Email templates have long been a part of Dynamics 365, but Microsoft have now released a new, modern email editor experience to make the desig...
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