We need to talk about... Dynamics 365... Dynamics 365 Contact Centre Licensing
Today, I continue my series of posts on everything Dynamics 365 Contact Centre, where I will be introducing all its features and...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
Today, I continue my series of posts on everything Dynamics 365 Contact Centre, where I will be introducing all its features and...
Today, we’re announcing the first pricing update for Microsoft Dynamics 365 in more than five years. The post New pricing for Microsoft Dynam...
There's no such thing as a free lunch. But if I'm buying lunch anyway you might as well eat too! Transcript This is Steve Pestillo from P2 Aut...
Using a calendar to automate tasks, manage activities, and resources for appointments may seem exciting, but the real challenge lies in determ...
Cases: Cases are the fundamental record type in service management and represent a single incident of any requested service. Different organiz...
Managing from the office or being out meeting clients, none of this is easy without a location mapping tool. Location mapping tools simplify t...
Hi, Readers.Dynamics 365 Business Central 2022 wave 2 (BC21) is generally available last week. More details: Generally available: Dynamics 365...
Here's how you can set Fiscal Year settings in your Dynamics 365 CRM environment for viewing correct Sales data.
Enabling in-context real-time collaboration can help you speed up so many processes, e.g., approval of the images used on a marketing page in ...
Many customers have asked for the ability to send attachments with Dynamics 365 Marketing. While this is on the roadmap I’d like to call...
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