Microsoft Dynamics 365 Customer Experience Analyst : Create a segment-based journey
A segment-based journey in Dynamics 365 Customer Insights – Journeys (formerly Dynamics 365 Marketing) is a customer engagement process that s...
Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.
A segment-based journey in Dynamics 365 Customer Insights – Journeys (formerly Dynamics 365 Marketing) is a customer engagement process that s...
Hi, Readers.Dynamics 365 Business Central 2025 wave 1 (BC26) is generally available. More details: General Available: Dynamics 365 Busine...
Entra ID retains audit log records for service principal signins for 30 days. The audit data can reveal some interesting insights such as the ...
Introduction Companies are moving to cloud-based ERP systems, like Dynamics 365 Business Central, which can offer greater speed and flexibilit...
The connector only supported syncing from Dynamics 365 CRM to Spotler. It was not yet possible to synchronize changed contact information back...
Microsoft MVP Drew Madelung explains self-service provisioning, how to get started building a provisioning solution in Microsoft 365, and wha...
For voice mail to work, make sure Unified Routing is provisioned. Next, we need to create a new Agent experience profile. Navigate to Agent Ex...
Regardless of the industry, any business needs a way to interact with customers, partners, and vendors. As the business grows, this becomes in...
Microsoft Ignite returns live next weeka digital and in-person event in Seattle, Washington on Wednesday, October 12, and Thursday, October 13...
Scenario: From June 2022, after Chromium web-browser had some updates where Boolean field started flying on top of the pages. For example, bel...
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