All Articles Videos Podcasts

Microsoft Dynamics 365 Field Service: Latest articles

Discover the latest innovations and best practices in Microsoft Dynamics 365 Field Service through our curated collection of blogs. Stay informed about industry trends, expert insights, and practical tips to optimize your field service operations and deliver exceptional customer experiences.

Testing the New MCP Server for Dynamics 365 AL Code: Asking Microsoft Learn

Curious how helpful Microsoft’s new MCP Server really is for AL developers? I decided to run a practical test, using 10 AL-focused questions (...

4 days ago

Dynamics 365 Contact Center – Route to least active representatives in messaging channels

We are announcing the Route to least active representatives in messaging channels feature for Dynamics 365 Contact Center. This feature will e...

2 months ago

{Do you know} Control how fast customers can enter a journey on Dynamics 365 Customer Insights

Hello Everyone,Today I am going to share my thoughts on control how fast customers can enter a journey on Dynamics 365 Customer Insights.Let's...

1 year ago

Microsoft Dynamics 365 Business Central and Microsoft 365: Connect data to the tools where work is done

With Microsoft Dynamics 365 Business Central and Microsoft 365, businesses can establish a unified experience where data seamlessly connects w...

1 year ago

Streamlining Your Workflow: Automation Features of Dynamics 365

Introduction In an era where efficiency is king, a staggering 44% of small and medium business employees find their productivity… The po...

1 year ago

Exploring Bookmarks in the OOB Power BI service reports

Recently when I was exploring the AI-driven out-of-the-box customer service reports “Customer Service Historical Analytics”, “Knowledge Analyt...

2 years ago

Direct callback: Because nobody likes to wait on the phone

Ana is excitedly setting up her new smartphone when the screen goes blank. In dismay, she calls customer service. The estimated wait time is m...

2 years ago

Why You Should Integrate LinkedIn Sales Navigator with Microsoft Dynamics 365

LinkedIn bills itself as "the world's largest professional network on the internet." The Microsoft-owned service provides companies, employer...

2 years ago

Dynamics 365 Industry Accelerators: An Overview

Microsoft has created six industry accelerators designed to get your company up and running with a great Dynamics 365 Customer Engagement solu...

2 years ago

{Microsoft Dataverse} Explore Custom API feature Part-4 in Dynamics 365

In previous blog we have written .Net plugin code which will run in Main operation of Execution Pipeline and updated plugin type field on Cust...

4 years ago

Previous Next

Microsoft Dynamics 365 Field Service: Latest articles

Sidebar