Improving customer and employee experiences with Microsoft Copilot Studio
As we venture further into 2024, AI transcends its role as a mere technological asset and emerges as a pivotal element of strategic innovation. In its recent “Top 10 Emerging Technologies in 2023” report, Forrester highlights how conversational AI—which can enhance customer interactions, empower employees, and streamline organizational workflows—is poised to deliver a return on investment for most firms within two years.
The post Improving customer and employee experiences with Microsoft Copilot Studio appeared first on Microsoft Copilot Blog.
Published on:
Learn moreRelated posts
Microsoft Copilot Studio – Simplify working with triggers and channels
We are announcing the ability to view, add, and manage your agent’s triggers and channels all from a single, unified experience in Microsoft C...
Microsoft Copilot (Microsoft 365): GPT-5 Model Selector
GPT-5 Model selector gives users more control over reasoning depth, enabling automatic reasoning for simple tasks and explicit control when de...
Microsoft Copilot (Microsoft 365): Scheduled prompts for Web tab
Enables users to schedule recurring prompts in the Web tab Product Release phase Preview Release date December CY2025Preview date: November CY...
Microsoft Copilot (Microsoft 365): Scheduling with Copilot
Scheduling with Copilot: Users can now schedule meetings directly from chat. Simply ask Copilot to schedule a meeting with colleagues, and it ...
Microsoft Copilot (Microsoft 365): Updated UI for Copilot Chat entry point in Word, Excel and PowerPoint apps
We are updating the entry point user interface for Copilot Chat. The Copilot Chat entry point button will move out of the app ribbon to the ap...
Multi‑Agent Workflows in Microsoft Copilot Studio
Microsoft Ignite 2025 in San Francisco was an great experience — energy, innovation, and a huge leap forward for Frontier Firms, Digital Emplo...
Microsoft Copilot (Microsoft 365): Now smarter with visuals: Declarative Agents leverage embedded images for richer, more accurate answers
Declarative Agents have been enhanced to interpret and ground responses using images embedded in files such as Word documents (.docx), PowerPo...
Visualize Dataverse Insights Using Code Interpreter in Microsoft Copilot Studio
Microsoft Copilot Studio is rapidly transforming how business users analyze data, automate tasks, and create intelligent solutions. One of its...
Microsoft Copilot (Microsoft 365): Microsoft 365 Copilot – Chat & Search Browser Extension for Chrome
The Microsoft 365 Copilot browser extension for Chrome brings Copilot Chat and Search directly into the browser, enabling users to ask questio...