Seamless Multichannel Experience for Customer Service: Dynamics 365 Portal and Omnichannel
In today's digital age, customer expectations have evolved dramatically, and businesses must adapt to deliver consistent and personalized experiences across various communication channels. Dynamics 365 Portal, a powerful self-service platform, …
The post Seamless Multichannel Experience for Customer Service: Dynamics 365 Portal and Omnichannel appeared first on CRM Software Blog | Dynamics 365.
Published on:
Learn moreRelated posts
Power Pages Fundamentals #17: Dynamic User Greeting in Power Pages with Liquid Template: Quick Read Series
In most of the applications it is a common thing to show logged in user name on the top of the page somewhere at corner right . In Traditional...
{How to} become MCT Microsoft Certified Trainer on Microsoft Dynamics 365 Customer Engagement step by step instructions
Hello Everyone,Today i am going to share guidelines on becoming Microsoft Certified Trainer on Microsoft Dynamics 365 Customer Engagement or P...
Power Pages: Cache test dummies
What is Power Pages caching? Sooner or later, while you are configuring a new Power Pages website, you are going to run into the concept of ca...
[Beginner] Power Pages | Using Liquid to Check Logged-In User’s Role
In this blog post, I will share a code snippet to check if the logged-in user has a specific web role and explain how to conditionally impleme...
Default Value vs. Current Value in Dynamics 365 CE: Key Differences
In Dynamics 365 CE (Customer Engagement), environment variables are used to manage configuration settings for solutions. When dealing with env...
Configure Case Handling Time widget for the Case form – Dynamics 365 Customer Service
The Case Handling Time widget (preview) can be added to the Case Form, giving a focused way to track case resolution efficiency. By using this...
Power Pages – solution management tips, tricks, and gotchas
One of the main driving features of using the enhanced data model for Power Pages is the ability to add a website to a Power Platform solution...
Stripe Payment Integration with Power Pages
Stripe payment integration is a key feature of Power Pages, allowing users to easily process payments directly within the portal. This integra...