Copilot Studio – DTMF Only Mode in IVR
![Copilot Studio – DTMF Only Mode in IVR Copilot Studio – DTMF Only Mode in IVR](https://neilparkhurst.com/wp-content/uploads/2024/06/designer-19.png)
Recently one of my LinkedIn contacts reached out with an excellent question about Microsoft’s Omnichannel for Customer Service and Copilot Studio BOTs …. “With a new style Copilot Studio voice enabled BOTs, can we disable voice input?”. In this post I will address this question.
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