Azure Communication Services Blog articles

Azure Communication Services Blog articles

https://techcommunity.microsoft.com/t5/azure-communication-services/bg-p/AzureCommunicationServicesBlog

Azure Communication Services Blog articles

Join Azure Communication Services at Microsoft 365 Conference in Las Vegas, Nevada

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Join Azure Communication Services at Microsoft 365 Conference in Las Vegas, Nevada

We are excited to represent Azure Communication Services and lead a session at the Microsoft 365 Conference on Wednesday, May 3rd in Las Vegas, Nevada. We invite you to join us for our in-person session to discuss Azure Communication Services interoperability with Microsoft Teams at 1:30 p.m. PST. Get registered here 

 

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Azure Communication Services is a cloud-based communication platform that provides developers with tools to enable chat, voice, video, email, and SMS within their applications. With Azure Communication Services, developers can easily create and customize communication experiences for their users.

 

Azure Communication Services interoperability with Microsoft Teams   can be used to build   custom applications that allow business to reach customers through multiple channels, whether they’re using Teams or not. We are looking forward to sharing more on these use cases at the Microsoft 365 Conference. Here’s a sneak peek into the content:

 

Virtual Appointments

In today’s fast-paced world, customers expect to be served wherever they are. This creates a compelling case for businesses to offer virtual appointments, allowing customers to connect with professionals from the comfort of their homes, during a commute, or anywhere in between. Virtual Appointments in Microsoft Teams provides out-of-the-box capabilities. For businesses looking for more customization, we offer solutions with Azure Communication Services and Microsoft Graph. Businesses can create custom solutions tailored to their branding and integrated into their applications and processes.

 

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Audio/Video Calling from a Custom App into a Teams Meeting

Azure Communication Services can enable interactions with Microsoft Teams users over voice, video, chat, and screen sharing from your custom application or website. Additionally, we have our Azure Communication Services UI Library for ready-to-use customizable, production-ready components that can be easily added to your applications. Learn more about Teams interoperability here. Check out our tutorial on creating a React app that enables a user to call into a Microsoft Teams meeting using audio and video.

Automate workflows with Power Apps connectors for Azure Communication Services and Microsoft Teams

Low-code connectors have revolutionized the way developers and business users automate scenarios, allowing them to quickly create solutions using the power of connectors. Azure Communication Services offers a range of email, chat, SMS, and identity connectors that can be used along with Teams connectors, providing businesses with the ability to create custom workflows that meet their unique needs.

 

For example, developers can trigger an email when an asset is approved in Teams, send an SMS reminder for an upcoming appointment, and more. These are just a few examples of how businesses can use Azure Communication Services to automate their workflows and improve their communication processes.


Chat Connector
Email Connector

SMS Connector

SMS Events Connector

Identity Connector
 
See you at the Microsoft 365 Conference!

 

Azure Communication Services interoperability with Microsoft Teams is valuable for developers who want to build customizable communication experiences into their workflows. At the Microsoft 365 Conference, Azure Communication Services will be presenting some exciting use cases that demonstrate the power of this integration. Whether you're building virtual appointment experiences or automating communication workflows, Azure Communication Services and Microsoft Teams provide developers with tools to create powerful communication-enabled applications. Can’t wait to see you there.

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