Building Customer Trust in the Face of Cyber Attacks

In this episode of Afternoon Cyber Tea with Ann Johnson, Wendy Thomas, President and CEO of SecureWorks, shares her insights on building customer trust in the face of cyber attacks. As a Top 25 women leader in cybersecurity, Wendy has more than 25 years of experience in strategic and functional leadership roles. She delves into the challenges organizations face in improving their security posture and ways to develop a successful operational resilience plan to mitigate cyber threats.

Ann and Wendy also explore the relationship between machine learning and human intelligence and how it will shape the future SOC. Listeners will learn about the threats to cloud services, preferable ways for global organizations to safeguard their core operations and services, and get insights into the concerns surrounding prefabricated ransomware kits.

The episode also touches on remote work policies, which have made it challenging for traditional SOC to adjust, and the difficulty in recruiting and retaining the next generation of cyber talent. By listening to this episode, you will gain a deeper understanding of the current cybersecurity landscape and practical solutions to protect your organization against emerging threats.

This episode is produced by Microsoft and distributed as part of The CyberWire Network. You can follow Wendy Thomas and Ann Johnson on LinkedIn. If you're interested in learning about cybersecurity, check out other episodes of the Security Unlocked CISO series with Bret Arsenault and Security Unlocked.