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Building Customer Trust in the Face of Cyber Attacks

Building Customer Trust in the Face of Cyber Attacks

In this episode of Afternoon Cyber Tea with Ann Johnson, Wendy Thomas, President and CEO of SecureWorks, shares her insights on building customer trust in the face of cyber attacks. As a Top 25 women leader in cybersecurity, Wendy has more than 25 years of experience in strategic and functional leadership roles. She delves into the challenges organizations face in improving their security posture and ways to develop a successful operational resilience plan to mitigate cyber threats.

Ann and Wendy also explore the relationship between machine learning and human intelligence and how it will shape the future SOC. Listeners will learn about the threats to cloud services, preferable ways for global organizations to safeguard their core operations and services, and get insights into the concerns surrounding prefabricated ransomware kits.

The episode also touches on remote work policies, which have made it challenging for traditional SOC to adjust, and the difficulty in recruiting and retaining the next generation of cyber talent. By listening to this episode, you will gain a deeper understanding of the current cybersecurity landscape and practical solutions to protect your organization against emerging threats.

This episode is produced by Microsoft and distributed as part of The CyberWire Network. You can follow Wendy Thomas and Ann Johnson on LinkedIn. If you're interested in learning about cybersecurity, check out other episodes of the Security Unlocked CISO series with Bret Arsenault and Security Unlocked.

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Afternoon Cyber Tea with Ann Johnson
Afternoon Cyber Tea with Ann Johnson

Ann Johnson, Corporate Vice President, Business Development, Security, Compliance & Identity at Microsoft, talks with cybersecurity thought leaders and influential industry experts about the trends shaping the cyber landscape and what should be top-of-mind for the C-suite and other key decision makers. Ann and her guests explore the risk and promise of tools and systems powered by AI, IoT, machine learning, and other emerging technology, as well as the impact on how humans work, communicate, consume information, and live in this era of digital transformation. Please note, the opinions expressed by guests on this podcast are their own and are not endorsed by, nor do they necessarily reflect opinions of, Microsoft or Ann Johnson.

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