CX Reimagined Evolve your CRM Fireside Chat with Ray Wang and Liz Miller from Constellation Research
This post is a fireside chat featuring Ray Wang and Liz Miller from Constellation Research. The discussion is centered around reimagining Customer Experience (CX) and evolving your Customer Relationship Management (CRM) strategy for the modern world.
The talk provides a wealth of information for those looking to stay ahead of the curve in their industry, providing insights into the latest trends in CX and how to adapt your business to meet the needs of modern consumers. Ray and Liz draw on their extensive experience in the field to shed light on the challenges and opportunities facing businesses today, offering actionable advice for those who want to improve their approach to CX and CRM.
Whether you're a business owner, marketer, or simply someone interested in the latest trends in CX and CRM, this fireside chat is a must-watch. It's a fascinating discussion that is sure to leave you with plenty of food for thought and inspiration for your own business strategy.
Check out the video here: https://www.youtube.com/watch?v=Gkwpq4lXfoc
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