Use Solution Health Hub to troubleshoot issues in Dynamics 365 Apps (Sales, Marketing, Field Service, Customer Service..)
Published on:
Learn moreRelated posts
Dynamics 365 Customer Service – Improve customer outcomes with Service Agent in Microsoft 365 Copilot
We are announcing the ability to improve customer outcomes with Service Agent for Microsoft 365 Copilot in Dynamics 365 Customer Service. This...
Dynamics 365 Sales – Carry out suggested actions faster and more effectively
We are announcing the ability to carry out suggested actions with built-in context and guidance directly within the flow of work in Dynamics 3...
AI Agents in Microsoft Power Platform: Where Custom Agentic CRM Fits in Dynamics 365 Customer Engagement
In many CRM planning conversations right now, AI agent discussions are starting before organizations have fully aligned governance, integratio...
Try Email Classification in Dynamics 365 Customer Service
Email classification in Dynamics 365 ensures only meaningful customer emails become cases. Reduce noise, improve triage, and boost service pro...
Business Process Flows in Dynamics 365 CE
Let’s look back at an oldie but a goodie in Dynamics 365 CE/CRM: Business Process Flows! These are designed to standardize how records m...
Real-Time Dynamics 365 Sales Alerts for Manufacturing Teams: Close Deals Faster
In the manufacturing industry, timing often determines whether a deal moves forward or ends up with a competitor. Sales representatives manage...
Dynamics 365 Sales – Personalize outreach emails generated by Sales Qualification Agent
We are announcing the ability to personalize outreach emails sent by the Sales Qualification Agent in Dynamics 365 Sales. This feature will re...
Dynamics 365 Sales – Plan your sales portfolio with Sales Research Agent
We are announcing the ability to utilize Portfolio Planning to plan your sales portfolio using the Sales Research Agent in Dynamics 365 Sales....
We need to talk about... Dynamics 365 Sales... Release Wave 1 for 2026
Next in my blog, I will launch a series on the changes we can expect to see as part of Release Wave 1 for 2026. If you've been following my bl...
Dynamics 365 Sales 2026 Wave 1: Turning AI into Your Competitive Advantage
Endeavor4 CRM and AI Advisory Services: We have highlighted 3 new features that follow recent Microsoft Copilot adoption trends. For decades, ...