Microsoft Purview | Information Protection: Feedback Loop for Content explorer and DLP alerts (GA)

Microsoft is introducing a feedback mechanism in the compliance portal to enable administrators to report false positive results for sensitive information types (SITs) and trainable classifiers found in Content Explorer and DLP Alerts (non-legacy alerts). This Feedback Loop is designed to enhance the accuracy of SITs and classifiers and will allow Microsoft to make systematic improvements to reduce false positives. The feature is currently available in public preview, with rollout expected to be complete by the end of December. By offering a compliant feedback channel, the new Feedback Loop enables administrators to share their feedback on policy mismatches seamlessly, avoiding the need to submit examples offline. The new feature is supported for newly created or updated items and will soon be generally available for Content Explorer and DLP Alerts. In the compliance portal, administrators can easily review and mark classifier matches as true or false positives, and there is also an option to submit redacted copies of falsely matched items to Microsoft with feedback to improve classifier accuracy. On the SIT overview page for a given classifier, administrators can also provide feedback and see a summary of feedback submitted on the Feedback results tab. This feature will be beneficial for enhancing the overall accuracy of SITs and classifiers and enable Microsoft to make systematic improvements to prevent false positives in the product.

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