Copilot Agent Flows vs Power Automate Cloud Flows – key differences
Agent flows are a powerful way to automate repetitive tasks and integrate your apps and services. But how do they differ from Power Automate f...
Embark on your journey of creating powerful chatbots effortlessly with our curated collection of Microsoft Power Virtual Agent blogs. Stay informed about the latest updates, tips, and best practices to leverage Power Virtual Agent for building intelligent and efficient conversational experiences.
Agent flows are a powerful way to automate repetitive tasks and integrate your apps and services. But how do they differ from Power Automate f...
In order to optimize the agent experience in Dynamics 365 Customer Service, Microsoft has introduced a call quality survey. This survey helps ...
The One Dynamics, One Platform initiative by Microsoft has paved the way for the integration of D365 Finance and Operations suite with the Pow...
Looking to automate testing of your chatbots created using Power Virtual Agents? Look no further than the PVA Test Framework, a sample solutio...
For bot creators using Power Virtual Agents, a new solution has been developed that allows for multi-lingual chatbots. If your bot needs to su...
This post explores the functionality of Customer Service workspace to dynamically open agent scripts based on specific criteria using the Expr...
Introducing the Microsoft Teams Virtual Appointments App - a comprehensive solution designed to help professionals and administrators schedule...
This post provides a walkthrough for a newly developed tool in the XrmToolBox that allows you to document Power Virtual Agents using Visio. Th...
Power Virtual Agents empowers anybody to easily create powerful chatbots for a variety of purposes. The major attraction of Power Virtual Agen...
If you are a Microsoft Office 365 Power User looking to expand your skills and deepen your knowledge in Power Platform, Content Services and M...